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Showing posts with label call center. Show all posts
Showing posts with label call center. Show all posts

I Want My TV!

>> Friday, May 1, 2009

tv, television, channel: I want my tv

Which do you think is more reliable when it comes to connection, is it Cable TV or Direct Satellite TV? For me, I think it's the latter. Because the way our cable provider gives us service is just so frustrating. For almost a week now, we are getting intermittent bad signals and sometimes can't even watch any single television channel. It's like paying a service for something we don't get. :(

I tried calling their technical support (can't even remember how many times) and all representative keeps on is saying one spill "I am sorry for the inconvenience Sir, there's just a system upgrade happening on your area. I am going to file a report on your behalf regarding this...yada yada yada." And of course I can't do anything about it, their system is not as advanced as Direct TV in the US.

I completely understand that they are just doing their job and following what is instructed coz I also work in the same field. So these guys are required to say those spills even if it doesn't help at all. (Now I understand how customers feel, so I'll be good the next time I take calls at work hehehe).

From what is happening right now, it leaves us no choice aside from building a pre historic antenna or wishing that there is a Satellite Directv in our area (cross fingers). Am hoping these guys will fix the problem as soon as possible 'coz I really feel like am a little kid banned watching my favorite cartoon series.

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want a job?

>> Saturday, July 26, 2008

Do you want to have a high paying job, bonus every sales you do, learn multi-tasking, overdose with coffee, insomnia, hypertension, stress and all those kind of stuffs? Name it, call center have it! :) Salary wise, the compensation is not bad. But do you have an idea how a call center agent manage his regular shift at work? I got this funny video from a friend (with a little exaggeration of course!) that really made me laugh. Hope you'll enjoy watching this one.. :)



Now, do you still want to work in this kind of environment? Think again :)

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